Walk-in Clinic
WALK-IN CLINIC: REIMAGINED
Kindly note, we are not your typical walk-in clinic. If you don't have a family doctor and need to address an acute issue, we offer booked same-day appointments
(subject to availability).
NOW OPEN SATURDAYS | 10 AM - 4 PM
Depending on our schedule we may or may not be able to accommodate patients who walk-in without a booked appointment. We reserve the right to stop taking walk-in patients without an appointment, if our schedule is busy.
Issues that can be addressed at a walk-in clinic.
The weekend walk-in is reserved for acute matters that cannot wait until you see your own family doctor, or if you need to be seen, and your family doctor is not readily available. Chronic, long-standing issues should be seen by your own family doctor.
Examples of acute matters include, minor cuts and burns, sore throat, cough, or cold, ear or sinus infections, urinary tract infections (UTIs), skin rashes and infections, minor eye infections or irritations, fever and flu symptoms, gastrointestinal issues like nausea, vomiting, or diarrhea etc.
Care When You Need It: Book Ahead or Walk In
POLICIES
MISSED WALK-IN APPOINTMENTS ARE SUBJECT TO A $40 NO-SHOW FEE.
ONLY ONE ACUTE ISSUE WILL BE ADDRESSED PER APPOINTMENT.
Cancellation Policy
Booked walk-ins are considered booked appointments and are subject to the same policies. Cancellations for booked walk-ins must be made at least 24 business hours in advance, by emailing cancellations@wellone.ca. Answering machine messages will not be accepted. Cancellations less than 24 business hours may be subject to a fee, depending on the appointment type.
Late Appointment Policy
If a patient is more than 5 minutes late, that will be considered a missed appointment and the appropriate fee will apply.
OHIP Policy
A valid health card is required for all OHIP visits. If your health card is invalid or expired, a fee will be charged, which may later be reimbursed with the proper valid documentation.
Prescription Refill
Please note that if your prescription was not originally given by one of our physicians, it is NOT considered a ''refill", and it is to the discretion of the physician to prescribe the medication. Our walk-in clinic does not fill prescriptions for: Narcotics, Controlled Substances, Anti-psychotics, Anti-depressants, and performance enhancing drugs including Viagra and Cialis.